Privacy Policy

 

Last Updated: [25/08/24]

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from “www.robertpaul.co.uk"

 

1. Personal Information We Collect

 

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and how you interact with the Site.

 

We collect this information using the following technologies:

 

    •    Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.uk.

    •    Log Files: These track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    •    Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

 

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, delivery address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

 

When we mention “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

 

2. How Do We Use Your Personal Information?

 

We use the information that we collect generally to communicate with you and fulfil marketing activities. Specifically, Order Information is used to process any orders placed through the Site, including processing your payment information, arranging for delivery, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to screen orders for potential risk or fraud.

 

When in line with the preferences you have shared with us, we may also use this information to provide you with information or advertising relating to our products or services.

 

Device Information helps us to screen for potential risk and fraud (in particular, your IP address) and to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

3. Sharing Your Personal Information

 

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can opt-out of Google Analytics here: Google Analytics Opt-out.

 

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

 

4. Behavioural Advertising

 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at How Does Online Advertising Work.

 

You can opt out of targeted advertising by contacting Facebook and Google directly.

 

5. Do Not Track

 

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

 

6. Your Rights

 

If you are a resident of the UK or the European Economic Area (EEA), you have the following rights regarding your personal information:

 

    •    Access: You have the right to request access to the personal information we hold about you.

    •    Correction: You have the right to request that we correct any inaccuracies in your personal information.

    •    Deletion: You have the right to request that your personal information be deleted.

    •    Restriction: You have the right to request that we restrict the processing of your personal information under certain circumstances.

    •    Objection: You have the right to object to our processing of your personal information where we are relying on a legitimate interest (or those of a third party).

    •    Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to request the transfer of that data to another controller.

 

If you would like to exercise any of these rights, please contact us at art@robertpaul.co.uk.

 

Additionally, if you are a resident of the UK or the EEA, please note:

 

    •    We are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site), or to pursue our legitimate business interests as described above.

    •    Your information may be transferred outside of the UK and Europe, including to Canada and the United States. We take all necessary steps to ensure that your data is protected in accordance with applicable data protection laws.

 

If you have any concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK or the relevant data protection authority in your EEA country.

 

This update ensures compliance with both GDPR and UK GDPR, addressing the rights of residents in both the UK and Europe.

 

7. Data Retention

 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

8. Changes

 

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

 

9. Contact Us

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at art@robertpaul.co.uk.

 

This policy ensures that your users are fully informed about how their data is handled, complying with legal requirements. Make sure to review and adjust this to suit any specific needs or changes in your business practices.